Warranty Information

The Bed Store Guarantee: Quality and Peace of Mind

At The Bed Store, we are committed to providing exceptional bedroom furniture and outstanding customer service. To ensure your satisfaction, we offer a standard 3-year manufacturer's warranty on all our products, giving you long-term peace of mind.

What Our Guarantee Covers

Our warranty is designed to protect you against any manufacturing defects related to:

• Materials
• Craftsmanship

Note: The warranty details for each product are included in its description.

Important Warranty Conditions

To maintain your warranty:

• Do not remove the original labels attached to the product, as doing so will void the warranty.
• Report any issues within 30 days of delivery to activate your coverage.

When the Guarantee Does Not Apply

Our warranty will not cover the following:

• Products that are soiled, stained, or accidentally damaged after delivery.
• Damage caused by improper use (e.g., jumping or commercial usage).
• Mattresses that have been bent or folded, causing spring damage.

How We Handle Claims

If you believe your product has a manufacturing defect:

1. Contact us within 30 days of delivery to report the issue.
2. If your claim is approved, you are entitled to:
   • A full refund
   • A product replacement
   • Reimbursement of additional postage costs, if applicable

Our guarantee operates in alignment with our Terms and Conditions and complies with British law.

Why Choose us?

With a rigorous quality assurance process, we are confident in the durability and excellence of our products. Should an issue arise, our team is ready to assist you promptly and professionally.

For any queries about your purchase, reach out to us today—we’re here to help!